Channel Manager

What is a Channel Manager?

A channel manager takes care of the availability on booking channels such as Expedia, Booking.com and AirBnB. With a channel manager you ensure that the availability of your rooms or apartments is always up to date. Say bye bye to overbookings - and hello to a good night sleep! 

Do you really need a channel manager as a smaller or independent hotelier? A valid question, however... Just imagine you are receiving a new booking and just like magic, RoomRaccoon takes care of updating you new availability to all the channels within seconds. Wouldn't that be nice?

Well, as a smaller hotelier you simply have fewer rooms and therefore you are fully booked faster than a large chain. Many hoteliers choose only to advertise their property on few booking channels, because they are afraid of overbookings. Some even do not offer their guests to book directly via their own website for that same reason! That is a shame, isn't it? Who likes to pay for the commissions? With a channel manager, you never need to worry about overbookings ever again.

RoomRaccoon goes one step further to help you to save some time. New booking? All the guest information (incl. credit card details) have been imported to your RoomRaccoon agenda automatically. Easy does it, right?

All-in-one: RoomRaccoon does it all!

It is pretty common among hotel software providers that a PMS (the management system that replaces the handwritten book and Excel) is a completely different company than the one that offers the channel manager and/or booking engine. A link can often be created between a PMS and a channel manager, but as a hotelier you are dealing with two different providers and two independent contracts.

RoomRaccoon is a simple, all-in-one system and combines our own channel manager, PMS and booking engine in a single system. Simple, crystal clear and user-friendly. And should something go wrong unexpectedly, the blame cannot be shifted from one provider to another... 

Yes, but I only use Booking.com...

Great! Then there is a nice opportunity for you to save commission as well as generate more revenue. With the Channel Manager from RoomRaccoon, your availability is not only automatically maintained on Booking.com, but without any worry, you also can advertise on your own website!

More and more guests like to compare hotels on booking channels such as Expedia and Booking.com. The booking channels kind of became the Google for hotels, ist't it? Some of these guests take the trouble to visit the website of the hotel in the hope for a package deal, better rate or simply because they would like to read more about you property. With RoomRaccoon Channel Management you can easily set different room rates for each booking portal within seconds or offer coupons. How about a simple 5% direct booking discount to get more direct and commission free bookings?

You do that already when the guests call you? Awesome! Yet think about how many of your guests did not go the extra mile to actually write to you or pick up the phone to give you a call? Would you yourself ALWAYS take this extra time or do you also once in a while go back to the booking channel to book quickly?  

With how many booking channels can I connect and are there extra charges?

With as many as you want, whenever you want and there are no extra charges! You can try out new channels, delete others that do not work for you and we will make sure that we connect them for you.