INTEGRATIONS

Run your property using a POS system

You can manage your reservations, spa, restaurant, and bar sales from a single system with a POS connection. 

Offer your guests ‘charge-to-room’ with hotel point of sale systems

Can you charge it to my room? Hotel staff often get asked this when a property has multiple facilities. 

Integrating a hotel point of sale system to your RoomRaccoon PMS automatically adds a charge to a guest’s final payment, rather than making the team manually add in expenses throughout the guest’s stay.

Detailed & Daily Revenue Reports

Tag ledgers and add-ons to revenue groups in the original reservation log to assign items to specific revenue streams. This way, you can easily track all revenue collected from guests across all categories. This simplifies the understanding of revenue breakdown and supplier costs.

Better guest experience and staff efficiency with a POS system

Billing errors are frustrating and time-consuming. By eliminating mistakes through automation using a POS system, you can ensure a pleasant check-out experience for your guests.

Connect with our POS partners

Connect the RoomRaccoon Property Management System to your hotel point of sale system and run your operation from a single point of contact.

Toast POS
AUTOMATED UPSELLING

Generate more revenue by upselling​

Revenue generating features like RaccoonUpsell offer guests relevant extras during check-in to improve their stay.

Similarly, mobile point-of-sale devices for restaurants can suggest the perfect complimentary wine and other menu items to upsell to enrich the customers’ dining experience.

Additional Resources

With increasing travel and vacation costs and inflation at an all-time high, an escape from reality comes at a high premium. As prices rise, so do guest expectations. The evolving hotel landscape requires a delicate dance from hoteliers and guests.

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FAQs: Hotel Point of Sale Systems

When Point-Of-Sale (POS) and Property Management Systems (PMS) ‘talk,’ they communicate guest purchases with their room numbers. This streamlines the process of charging restaurant sales and other charges to a guest’s room.

Hotels use a PMS to manage their daily front desk tasks like booking reservations, allocating rooms, check-out guests, managing rates, etc.  A POS adds another layer to this automatic process by integrating a hotel’s restaurant or bar to manage guests’ purchases from a centralized point.

It’s very simple. The POS system queries the PMS in real-time to verify the guest status and room number and then automatically posts the charge to the relevant folio number within the PMS through the interface. This gives staff more time to focus on guest service and eliminates billing errors commonly caused by misplaced tickets and typos.